Because of their affordability, the Samsung Galaxy A and M series are popular among Indian consumers. Samsung has sold millions of Galaxy A and Galaxy M units around the world, and consumers prefer them over other options because of the value for money they provide. However, both series have been causing Samsung issues, with some users reporting that their Galaxy A and M series smartphones are randomly restarting.
Several Samsung Galaxy A and M series users in India are reporting auto-restart issues, according to SamMobile. The Galaxy A50, Galaxy A50s, Galaxy A51, Galaxy M30s, Galaxy M31, and Galaxy M31s are said to be affected. Users have reported that their smartphones randomly freeze and then restart and that the restarting issue has been quite common. Some users have reported boot loops, in which their phones get stuck at the Samsung logo during booting and never move on. These issues may affect a small number of models sold in India. The root cause of these problems, however, is still unknown.
According to Samsung India’s official forum posts, the problem has been plaguing devices for several months. We don’t know whether these problems are caused by a hardware problem or a software problem. However, there is one thing that all of these phones have in common: they are all powered by the Exynos 9610 or 9611 chipset. Furthermore, there has been no official statement from the company on the matter.
The motherboard for these faulty devices must be replaced, which costs between Rs 5,000 and Rs 6000 depending on the model. Consumers aren’t willing to spend that much money on an issue that isn’t caused by their behavior, which is understandable. Samsung is expected to come up with a solution as soon as possible.